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Each topic links to step-by-step guides, troubleshooting, and answers to common questions.
Getting started
Setup, first courses, learner onboarding, and going live in under a day.
24 articles
Course authoring
Building courses, AI generation, SCORM imports, video and quiz creation.
38 articles
Integrations + API
HRIS, AMS, CRM connections. SSO setup. REST API docs and webhook reference.
52 articles
Compliance + audit
Audit trails, certifications, renewal workflows, and exporting auditor-ready reports.
31 articles
User management
Adding users, groups, role-based access, and managing multi-tenant portals.
29 articles
Ecommerce + billing
Selling courses, Stripe setup, paid certifications, subscriptions, and tax handling.
22 articles
Popular this week
Top questions from our customers.
How do I set up SSO with Okta or Azure AD?→
How do I import a SCORM package?→
How does active-user pricing work?→
How do I run an audit-ready compliance report?→
Can I connect MyPass to BambooHR?→
How do I configure certification renewal cycles?→
How do I issue and verify digital badges?→
How does AI course generation handle our existing content?→
Still need help?
Talk to a human.
Three ways to get in touch. We answer fast — paid plans get a 4-hour response SLA.
Live chat
Open in-product or from the help center bottom-right. Usually a real person within 5 minutes during business hours.
Open chat →
Email support
Reach the support team directly. Include screenshots and we'll triage faster. Paid plans get 4-hour SLA.
support@kprise.com →
Schedule a call
For setup help, integration questions, or working through a specific use case, book a call with the team.
Book a 30-min call →
Need help getting started?
Most teams are running their first courses within a day. Our onboarding team will walk you through it.