An LMS for retail, built for frontline and seasonal staff
MyPass LMS gets new associates through brand standards, register basics and required training in their first week, on their own phone. Store and district managers see who is ready for the floor, and with unlimited registered users, a busy hiring season does not raise your bill.
- A first-week path for every new or seasonal associate
- Short courses and quizzes that work on a phone
- Progress by store and district, any time
- Unlimited registered users, so seasonal hires add no seat fees
Or download the free Community Edition →
Unlimited registered users on every plan · 15-day free trial, no credit card
Shadowing works for one hire. It breaks during the holiday rush.
Most stores train by pairing a new associate with whoever is on shift and keeping a binder in the back room. When dozens of seasonal hires start in the same few weeks, every store ends up teaching a slightly different version.
Training by shadowing
- ✕What a new hire learns depends on who is working that day
- ✕Required training is a paper sign-off in each store
- ✕District managers call stores to ask who is trained
- ✕Per-seat tools charge for every seasonal associate
Training on MyPass LMS
- ✓One first-week path for every store, taken on a phone
- ✓Required courses with certificates and due dates
- ✓A report by store and district that updates itself
- ✓Unlimited registered users on a flat plan
Training an associate can finish before their shift starts
Break store training into short courses with a quick check at the end. Turn the playbooks, policy sheets and videos you already have into courses with the AI course builder, and use the Translation Tool for associates who prefer another language.
- Mobile-friendly courses and quizzes
- AI course builder for existing PDFs, slides and videos
- Translation Tool for multilingual store teams
See which stores are ready without calling each one
Group associates by store, district and region. Dynamic Reports show who has finished their first-week path and required courses, and district managers can filter to their own stores and export the list to Excel.
- Groups by store, district, region or role
- Overdue and due-soon training flagged by store
- Export to Excel for district and regional reviews
| Store | Associates ready | Status |
|---|---|---|
| Store 187, Dayton | 9 of 9 | Complete |
| Store 214, Columbus | 12 of 14 | In progress |
| Store 205, Akron | 6 of 8 | Due Fri |
| Store 233, Toledo | 3 of 11 | Overdue |
Hired on Monday, training on Monday
Connect BambooHR, Sage HR or TalentHR and new associates are created in MyPass with the path for their store and role, with due dates counted from their start date. When the season ends, deactivating them in HR removes their access.
- Auto-enrollment by store, role or group
- Due dates relative to each associate's start date
- Bulk upload or REST API for HR systems without a connector
- ✓ Account created
- ✓ Group: Store 214, Columbus
- ✓ Path: Seasonal associate
- ✓ Due dates set from start date
Required training with proof, in every store
Assign harassment prevention, workplace safety and code of conduct from the ready-made library with due dates and reminders. Certificates issue on completion, and QR check-in records attendance at in-store huddles and live sessions.
- Ready-made compliance and workplace skills courses
- Certificates and reminders before due dates
- QR check-in for in-store huddles and live training
Ready before your next hiring season
Build the first-week path
List what every associate must know before working the floor. Use the ready-made courses and turn your store playbook into short courses.
Set up stores and districts
Create groups for stores and districts, connect your HR system or upload a roster, and give managers their reports.
Pilot in one district
Run the path with the next hires in one district, adjust what slows people down, then roll it out to every store.
Works with the HR and sign-in tools your stores already use
MyPass compared with shadowing and per-seat tools
| MyPass LMS | Shadowing, binders or a per-seat LMS | |
|---|---|---|
| First-week training | The same phone-friendly path in every store | Depends on who is on shift |
| Cost during hiring season | Unlimited registered users on a flat plan | A seat fee for each seasonal hire |
| Visibility across stores | Report by store and district, any time | Calls and spreadsheets from each store |
| Proof of required training | Certificates and exportable records | Paper sign-offs kept in each store |
Retail training questions, answered
What makes an LMS work for retail teams?
Retail needs short training people can take on a phone, a first-week path that is the same in every store, reports by store and district, and pricing that does not rise with every seasonal hire. Our guide to the best LMS for retail and frontline teams goes further.
Can associates take training on their phones?
Yes. The learner experience is mobile-friendly, so associates can complete courses and quick checks on their own phone or a store tablet. Keep each course short so it fits before a shift or during a quiet moment on the floor.
How do we onboard seasonal workers quickly?
Build one first-week path for seasonal associates and attach it to their store group. When they are added in your HR system or a roster upload, the path is assigned with due dates from their start date, and managers see progress right away.
Do seasonal hires increase what we pay?
No seat fees apply, because every plan includes unlimited registered users. Plans differ by simultaneous logins: Shared Hosting allows up to 50 at once and Private Hosting up to 1,000, which suits chains with many stores training at the same time.
Can we train associates in more than one language?
Yes. The Translation Tool translates course content, so one version of your store training can reach associates in the languages they prefer. Have a fluent manager review translated policy and safety content before you assign it to stores.
Are there ready-made courses?
Yes. The MyPass course library is an add-on sold by pack, including harassment prevention, workplace safety, code of conduct and workplace skills. For customer service and other retail topics, add courses from the OpenSesame catalog or turn your own playbook into courses.
More for retail teams
Get your next seasonal hires trained in their first week
Start a free hosted trial and build your first-week path today, or book a 30-minute demo and we will set one up around your store playbook.
15-day trial · No credit card · Unlimited registered users