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About Kprise

Customer training LMS: Stop chasing training. Start building capability.

Give customers the confidence to use your product. Run a branded academy with onboarding paths, assessments and certifications, and see progress by customer account instead of relying on guesswork. Registered users are unlimited, so adding customers never adds seat fees.

Or download the free Community Edition →

  • 15-day hosted trial
  • No credit card
  • Unlimited registered users
  • Branded customer academy

Organizations running their training on MyPass

  • American Board
  • PDK International
  • Educators Rising
  • SBCA
  • T. Howard Foundation
  • Youth for Understanding
Choose the problem you need to solve

One platform. Three reasons to start.

Start with the learning problem you want to fix first. Add the others when you are ready.

01 · Customer training

Help customers get value from your product sooner.

Turn onboarding and product guidance into a learning experience customers can return to, under your brand.

  • Guide customers through setup and key workflows
  • Teach features in a logical order
  • Check understanding and see progress by account
02 · Customer education

Build an education program, not a pile of help articles.

Give customers, users and partners a structured way to learn, improve and earn recognition.

  • Group courses into learning paths
  • Certify product users and partners
  • Sell advanced courses, with no commission to Kprise
03 · Partner training

Get partners selling and supporting your product correctly.

Give resellers and implementation partners their own learning paths, and see how each partner company is progressing.

  • Put each partner company in its own group
  • Certify partner reps before they sell or support
  • Report on progress by partner

More on partner training →

Training your own staff too? The same platform runs employee onboarding and training.

The switch

Replace scattered training with a learning journey people can follow.

Organize the learning experience from first step to completion. Start with one audience, one program or one training problem, then build from there.

  • Make learning structured. Courses in a set order, instead of asking people to piece information together.
  • Make understanding checkable. Assessments where watching a video or opening a document is not enough.
  • Make progress visible. Reports by person, course and customer account, so follow-up is deliberate.
  • Make learning reusable. Build a program once and improve it, instead of repeating every explanation from scratch.
Why MyPass for customer education

Why teams choose MyPass for customer education

Scale customer education without per-seat fees, deliver it under your own brand, certify what customers know and see progress by account, in one customer training LMS.

Grow your audience, not your seat count.

Register as many customers as you need. Plans are priced by how many people are logged in at once, not by how many learners you register, so adding customers to the academy never adds seat fees. See pricing

Your academy. Your brand.

White-label branding is included on every plan: your logo and colors on the academy and on every certificate. On Private Hosting, the academy runs on your own domain.

Build skills. Recognize achievement.

Guide customers through learning paths, check understanding with assessments and issue certificates automatically when they pass. Paths, exams and certificates are built in, so there is no second tool to buy.

See progress by customer account.

Group learners by customer account and see who has started, finished and passed in each one. Export any report to Excel, so your customer success team knows which accounts are trained before the next check-in.

A practical first step

You don't have to redesign all your training to evaluate MyPass.

Use the trial to test one real use case, or book a demo if you want to see how it fits first.

Keep doing it the hard way

  • Repeat the same explanations for every new learner
  • Send people to disconnected documents and recordings
  • Chase updates to find out who finished training
  • Guess where learners need more support

Try a more structured approach

  • Give learners a defined path to follow
  • Bring learning into organized courses
  • Use completion reports to guide follow-up
  • Improve the program as you learn what works
Before you sign up

Questions that shouldn't stop you from taking the next step.

What is a customer training LMS?

A customer training LMS is a learning management system for people outside your organization: customers, product users and partners. It organizes onboarding courses into learning paths, checks knowledge with assessments, issues certifications and tracks progress. MyPass does this inside an academy branded as yours, and the same platform can run your employee onboarding too. This guide covers how to plan customer training.

How do we track customer training progress?

Put each customer account in its own group and MyPass reports progress, course completion, assessment results and certificates by account and by learner, with any report exportable to Excel. That shows who has finished training and where more guidance is needed. Course completion is not the same as product usage: measuring feature adoption or retention needs data from your product or other business systems.

What if we already have training content?

Bring it with you. MyPass imports SCORM courses built in common authoring tools, and you can turn existing slide decks, documents and videos into courses with the built-in course builder. Start with the material your team already uses.

Can we assess learners and issue certificates?

Yes. Build exams from question banks and pools, set time limits and pass marks, and issue a branded certificate automatically when someone passes. Certificates can carry an expiry date with renewal reminders. Webcam proctoring is available for exams that need it.

Can customers sign in with their existing login?

MyPass supports single sign-on, so customers can move from your product to the academy without a second password, and a REST API and webhooks can send enrollments and completions to your own systems. Tell us which identity provider you use and we will confirm the setup in your demo. See integrations.

Can we charge for courses or certifications?

Yes. Sell courses and certifications from your own catalog through Stripe. Payments go to your account and Kprise takes no commission on any plan.

How does pricing work as we add customers?

Every plan includes unlimited registered users with no per-seat fees. Plans differ only by how many people can be logged in at once, from $79 a month billed annually. See pricing.

Stop planning to fix training. Put one learning program into action.

Try MyPass with a real customer training use case. Explore it yourself, or book a demo if you want a second set of eyes.

15-day hosted trial · No credit card required · Unlimited registered users